Promero is an expert in call center software. Promero began by hosting and providing one of the first cloud based call center software’s, CosmoCall Universe created by Cosmocom, Inc. Shortly afterwards, Promero expanded its product portfolio with a call center product known as Call Center Anywhere created by Telephony@Work, Inc. In 2007, Oracle purchased Telephony@Work and in 2009, Enghouse Interactive purchased Cosmocom. Oracle re-branded their product as Contact Center Anywhere and Enghouse Interactive re-branded their product as CCSP. Today, Promero sells, supports, hosts and provides professional services for the industry’s best cloud center software.
Promero as an Authorized Reseller and Hosting Provider
Promero is an authorized Enghouse Interactive CCSP service provider, Aspect Value Added Reseller, Aspect UIP Reseller, Aspect Zipwire Reseller, an Oracle Gold Partner, authorized reseller of Oracle CRM applications, a hosting provider for Oracle Contact Center Anywhere, Oracle Marketplace provider for CTI connectors for Oracle ServiceCloud, an authorize reseller for Five9 Virtual Call Center, hosting provider and reseller of CallMiner Eureka speech analytics, a referral agent for Salesforce CRM, a Salesforce AppExchange Partner, Salesforce Independent Software Vendor, Salesforce Alliance Partner and ZohoCRM. Promero is also authorized re-sellers of software products that enhance the value of call center deployments including Pipkins workforce management software, Voxeo Voice Recognition software, and RiverStar Business Optimization Suite.